I am an occupational therapist who works in Canada, with parents who visit Portugal each winter.  With age, my father was experiencing increased health issues, and I was very fortunate to have connected with Algarve Care Services to arrange care and safety equipment needs prior to their 2019 holiday visit.  Algarve Care was immediately responsive, and with kindness and care they provided the necessary safety items to my parent's rented apartment upon their arrival. More importantly, they provided a care coordinator, Andie, who kindly kept in regular contact with them to address any further needs they had.  My parents felt supported and I had confidence that they had access to the care that they needed to enjoy their time in the Algarve. 
 My father unfortunately fell ill during that holiday, and I traveled to Portugal as he was hospitalized.  Algarve Care Services assisted me in planning and coordinating my dad's every changing needs, in and out of the hospital, right up until our departure to the airport.  
We all felt reassured by the kind manner, understanding, and expertise of the Algarve Care team to assist us. I would confidently recommend their services to other individuals, couples and extended families who have loved ones needing care in Algarve. 
2020-05-15
Fiona Smith Bradley

Joan Smith from Canada. My husband and I visited the Algarve in March 2019 for our annual winter vacation. My husband had mobility issues, and in advance we contacted the Algarve Care Services, to rent the necessary equipment which was delivered to our hotel upon our arrival. The equipment was excellent and correct in every way. Also we were introduced to a member of their staff to help in any way that was required during our stay in the Algarve. My husband did require to be hospitalized, for an unrelated condition and the Algarve Care Services, continued to be there for both him and myself. Visiting the hospital and reassuring us, that we had their support. We could not have asked for better services, and we did arrive home safely in Canada, at the end of March 2018 as planned. What could have been a very difficult time, was made so much easier, by the care we received. From our early stay, until the end of our vacation. They went above and beyond their obligation to us. We recommend the Algarve Care Services without hesitation. Their future is secure, as they continue to deliver their services, to a very grateful clientele, both at home in Portugal, and those visiting from other countries. It could not have been better for us. Yours very truly Joan Smith

2020-05-15
Joan Smith
My husband has dementia and my initial plan was to come to the Algarve for a few months to get away from the English Winter.  Unfortunately a month after our arrival, my husband's disease took a turning for the worse and I found myself needing some help. 
I contacted Algarve Care Services and Kelly was amazing from the word go!!  Communication with her is always very good.  She is fast, very friendly, easy to talk to and always upfront with information. Kelly asked me when I would like to start and from my 1st enquiry phone call to the first "official" visit of the carer, it was a matter of days.  Algarve Care Service is meticulous in its care to the customer, and they pay vast attention to detail as they really do put your fears and doubts at bay.  The carers are wonderful, they are loving and very caring. 
You will really have peace of mind if you hire Algarve Care Services.  Thanks to them I have been able to have my well deserved breaks and am able to continue caring for my husband.  I highly recommend Kelly and her team.  If you need short term, long term or ANY help with any situation,  you can rest assured that Kelly will take good care of you and she will sort everything out!!
2020-05-07
Marisete Penketh

My Aunts carers have always been so helpful and friendly since i have known them and if there are any problems they always sort them out as soon as possible. Both of them seem to enjoy their jobs and they are always cheerful and happy. As for the company and the Management team, they also help me when something needs sorting out and Andie always seems to be a very caring person like the carers.

Thank you for taking such good care of my Aunt, I know she is safe with Algarve Care Services and their team of proffessionals.

I look forward to seeing you all again as soon as possible.

2020-05-05
Stuart Freeman

I needed to use the support services of Algarve Care Services in March  2020 for my husband, as I had to leave the country. He has Parkinson's and he doesn't move anymore, besides needing food and all assisted care. Since the first contacts I had with the person in charge of the company Mrs. Kelly, I felt very comfortable and supported in my concerns and needs. She had a complete understanding of what I needed at that moment with this support for my husband. The carer who Kelly allocated, was very responsible, careful, attentive, patient and helpful. I spent the 1st day with her to explain all the house routine and care for my husband and everything went very well. Then, while I was away, I made daily videos with the carer to talk to my husband. I only have praise for the company and the chosen Caregiver. I feel safe to indicate this care to anyone who needs it. It was an excellent experience. "

2020-05-05
Denise Mendes
What impressed me the most with Algarve Care Services was the speed that the care was set up. I had to travel from the UK to Portugal and Andie accommodated me straight away, setting up a meeting to meet with myself and my Aunt at the hospital and was able to put the care in place within 24 hours- this was crucial as I had to travel back a day later. It was also important that only 2 carers were assigned to my Aunt and this provided consistency which was important in order that my Aunt allowed people to care for her which she had never done or had to do before. 
Suggestions would be more flexibility to change between a short term and medium term care as you are not always sure how long the care is needed. However, I appreciated the flexibility the company was able to offer in relation to the hours.”
2020-05-05
Liz McTear

Best care and nursing staff I've ever had! Care & service above and beyond expectations. Excellent understanding of the complex health condition. Care was adapted at each daily visit depending on the condition of the patient, ensuring no issue was popping up. They made the stay as comfortable and enjoyable as possible. Very good and easy communication (despite very low English level of patient). Wish the team could move to Belgium to continue benefit from the carers. In the meantime we will be able to enjoy Algarve much more often knowing that the team will take care of the required daily cares.

2020-05-05
Elodie Tuyttens

What an amazing team. Professional, hard working and dedicated to the care of your loved ones. Andie primarily  looked  after my 11 year old boy who has complex needs with such passion and delight while we were on holiday.

She arranged wonderful trips out and the level of care was top notch. She took time to understand his needs and preferences and made every day special. Thank you so much, it was a super holiday.

2020-05-05
Helen Grimes

I recently underwent foot surgery, and as I live alone required supportive services after returning home. The team from Algarve Care Services did a thorough assessment of my situation, and collaborated with me to provide the appropriate level of care, and equipment I would need. Everyone was very professional, kind, and caring. The care givers were all exceptional, and cheerfully and efficiently provided the assistance I required. I am functioning independently now, but am grateful to everyone from this service who helped me get through a difficult time. I would not hesitate to use the agency again should the need arise. 

2020-05-05
Christine Burt
Ian and I were very happy with the efficiency, diligence and care displayed by Kai when she looked after Ian for a couple of weeks last year. Also very grateful for the help in finding Ian a wheelchair and the overall response of the company to our requirements.
Many thanks
2020-05-05
Ian and Jane Hutcheson